What Should You Expect from a Real Estate Agent?
One of the biggest mistakes the consumer makes is thinking agents are all alike.
Trusted Advisor: Whether buying or selling, there’s dozens of decisions you’ll need to make. Where will you go to get the information you need to make an informed choice? It should be your agent. If they don’t know how, or won’t guide you, what’s their value?
Knowledge: You need knowledge of the process, market, and the property. And someone who knows everyone it takes to make it happen.
Experience: I’m not just talking about the number of years in the business. I’ve known agents with over 20 years that I swear did their first year 20 times. Look for the number of deals they’ve done over the course of their career. That’s a better indicator of experience.
Honesty: I’m not just talking about giving you the facts regarding the property, that goes without saying. Will your agent keep you from shooting yourself in the foot? Like pricing your house too far above what the market will accept. Or that the carpet that Fido has been living on for the past 10 years will be OK with a buyer.
Skills: No matter hard I try to avoid problems, they still come up. Resolving difficulties can make or break a real estate deal. It’s vital to have an agent with the ability to create solutions that are beneficial to all the stakeholders.
To be of value, it’s important for your agent to be able to empathize with you and the other side. It starts with listening carefully and having the ability to put yourself in another person’s shoes.
Stay calm and carry on. Real estate is emotional. It’s perfectly normal to think, act, and behave out of character. You don’t do this every day. And it’s to your advantage for your agent to always stay centered and calm when emotions run high, or low.
Attitude: Think about what kind of personality you want to represent you. That might sound trivial, but it’s not the case. Trust your gut when you ask yourself if you and a potential agent are the right fit. You are going to be working closely. Attitude is important for the long haul.
Availability: This may come as a shock given that the real estate industry believes that we should be available 24-7-365. Good agents have lives too. There’s very few 911 circumstances in real estate. Talk this over before you make any commitments, and set the parameters for method, frequency, and availability for communication.
These are just a few of the qualities you should consider when shopping for your next real estate agent. This is a business decision, not a blind date. Choose wisely and carefully. Real estate isn’t about sales. It’s about relationships.